FAQ & Returns

Refund Policy:

Refund will be made in the same form in which payment was made within 7 working days. Goods that are damaged or used will not be accepted for refund.

 

Return Policy:

All products can be returned within 7 working days from the day of delivery. In case of phone cases there is a no question asked 10 day replacement guarantee. Write to us or call us and we will have your product replaced or just returned.

For products other than phone cases you are requested to return it in original packaging. On return of the product the decision of refunding or adding to your store credit lies with us.

 

Cancel Policy:

If you would like to cancel an order that you had placed with us, please do it within the next 2 hours of placing your order, as we start processing it and cancelling it later might not be possible.

 

Shipping & Delivery Policy:

We at India Design Store strive to deliver your order in good condition and minimum possible time. All products should reach you within a span of 7 working days, however in case of a situation beyond our control, we will try to ensure timely delivery of your product. Once we dispatch your order, the tracking details will be sent to you. If  you do not receive the tracking details of your order please get in touch with us on info@indiadesignstore.com.  

India Design Store offers free delivery within India to orders above Rs. 500/- and for products under Rs. 500/- we charge a small convenience amount of Rs. 50/-

Our orders are shipped within 2 - 5 working days.

Please ensure before placing your order that we do ship to your area, for certain remote locations deliery period maybe longer. If you have any questions about expected delivery period for your product please email us at info@indiadesignstore.com