Privacy Policy

We appreciate and value the trust placed by you in us. Providing information to us is your choice. You can choose to have the Personal Information provided by you deleted. You always have the ability to opt out of receiving any updates from us. Please read the following statement to learn about our information gathering and dissemination practices and our security transactions. 
 

Data and information collected by IDS

We may collect information if you seek to place an order for a product to us on the Site. When you use our website, we collect and store your personal information, which is provided by you from time to time. The information provided by you will not be shared with anyone. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose. You can browse our website without giving us your details or revealing to us who you are. Once you have provided your details to us you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website. We may automatically track certain information about you based upon your behavior on our website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session. You may also encounter "cookies" or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.
 
When you buy on the website, we collect information about your buying behavior. When you do a transaction on the website, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. When you leave a message or post on any of our message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. In case you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.  We will ensure on reasonable commercial efforts basis that the third parties and agents employed by us for the purposes of the Website are under an obligation to maintain confidentiality with respect to the Personal Information provided by the Users and to use it strictly for the purposes of the website only. 
 

Use of your Information 

We use the information provided by you to provide the services requested by you. You can at any moment refuse to share any information with us and opt out it. We may pass your name and address on to a third party in order to make delivery of the product to you for example to our courier service, provider or supplier. We may also share your data with our franchisor. You further authorize the franchisor to use this information to sell products to you, directly or indirectly. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preference. In order to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. 
 

Sharing of information

We will disclose any information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of IDS or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. 

Cookies

A cookie is a small piece of data sent from a website and stored in your web browser while you are browsing that website. Every time your load the website, the browser sends the cookie back to the server to notify the website of your previous activity. 
 

Links to other sites 

Our site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy. Our website links to other websites that may collect personally identifiable information about you; we would not be responsible for the privacy practices or the content of those linked websites. 
 

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access. 
 

Changes in privacy policy

From time to time we may update this Privacy Policy. Your continued subscription to our Services constitutes an acceptance of the then-current Privacy Policy and Terms of Use, so we encourage you to visit this page periodically to review any changes.

Contact us 

If you have any questions about this Privacy Policy, the practices of IDS or your dealings with the website, you can contact us via the links at the bottom of the page.